Bank of Finland objectives and results framework 2017–2019
I Influence and service capacity
Strategic guideline
1. The Bank of Finland's influence is built on high-level expertise and research that combines both macroeconomic and financial market perspectives.
Quality-weighted publication index for research
- Objective
- > 32
- 12/2017
- 25
- 12/2018
- 32
- 12/2019
- 52
Strategic guideline
2. The Bank of Finland participates in preserving the service level of the financial markets and related infrastructure and offers competitive central bank services to its customers.
Quality of central bank services from service users' perspective
- Objective
- > 95% of respondents satisfied
- 12/2017
- 93%
- 12/2018
- 92%
- 12/2019
- 98%
Consumer satisfaction survey on the quality and availability of cash
- Objective
- > 4
- 12/2017
- 4.0
- 12/2018
- 4.0
- 12/2019
- 4.1
Strategic guideline
3. Public confidence in the Bank of Finland and awareness of the Bank's and the Eurosystem's activities are promoted through effective, well-targeted communication.
Results of the Omnibus survey carried out by the market research company Taloustutkimus
- Objective
- Upper quartile of the benchmark group
- 12/2017
- 3/12
- 12/2018
- 3/12
- 12/2019
- 3/12
Visits (clicks) on the Bank's websites
- Objective
- Rising trend
- 12/2017
- 1.6 million
- 12/2018
- 1.6 million
- 12/2019
- 1.6 million
II Efficient use of resources and capital
Strategic guideline
4. The Bank of Finland's financial assets are invested in a secure and productive manner in accordance with international commitments and crisis management requirements.
Share of government bonds and central bank deposits of investment assets
- Objective
- ≥ 45%
- 12/2017
- New measure
- 12/2018
- New measure
- 12/2019
- 62%
Return on financial assets exceeding the central bank rate on investment currencies
- Objective
- > 0; 5-year moving average
- 12/2017
- 0.40%
- 12/2018
- 0.41%
- 12/2019
- 0.47%
Strategic guideline
5. The aim is to enable stable profit distribution to the State without jeopardising the Bank's capital adequacy.
Reserve fund + provisions relative to balance sheet risks
- Objective
- Provisions are increased with the aim of ensuring a sufficiently strong balance sheet under all circumstances.
- 12/2017
- EUR 5,734 million
- 12/2018
- EUR 5,850 milion
- 12/2019
- EUR 6,066 million
Distributed earnings
- Objective
- Stable profit distribution
- 12/2017
- EUR 104.0 million
- 12/2018
- EUR 143.0 million
- 12/2019
- EUR 188.0 million
Strategic guideline
6. The Bank of Finland is one of the most efficient central banks in the EU.
Permanent, fixed-term and temporary employees, expressed as total full-time equivalents
- Objective
- 2019: ≤ 387,9
- 12/2017
- 379
- 12/2018
- 370
- 12/2019
- 372
Total departmental operating expenses
- Objective
- 2019: ≤ EUR 61 millions
- 12/2017
- EUR 53.4 million
- 12/2018
- EUR 54.2 million
- 12/2019
- EUR 56.3 million
III Efficiency of internal processes
Strategic guideline
7. The quality of the Bank of Finland's analytic and operational processes is actively enhanced.
Fulfilled criteria as set out in departmentspecific agreements on objectives and outcomes
- Objective
- ≥ 93%
- 12/2017
- 76%
- 12/2018
- 61%
- 12/2019
- 69%
Strategic guideline
8. The Bank of Finland's ICT solutions enable top quality, influential work by our experts
Feedback on IT equipment and services
- Objective
- ≥ 93% satisfied
- 12/2017
- 94%
- 12/2018
- 93%
- 12/2019
- 92%
Accessibility of ICT in communication technology and content management services (24/7)
- Objective
- ≥ 99%
- 12/2017
- 99.9%
- 12/2018
- 99.8%
- 12/2019
- 99.9%
Number of serious disruptions
- Objective
- 0
- 12/2017
- 0
- 12/2018
- 0
- 12/2019
- 0
IT innovations that have increased productivity from the departments' perspective, proportion of departments that met their targets
- Objective
- = 100%
- 12/2017
- 100%
- 12/2018
- 100%
- 12/2019
- 100%
Strategic guideline
9. The activities of the Bank of Finland are environmentally sustainable
Total emissions / operating expenses (energy use)
- Objective
- Falling trend
- 12/2017
- 61.2 kg CO2 - emissions/ energy use
- 12/2018
- 59.4 kg CO2 - emissions/ energy use
- 12/2019
- 50,6 kg CO2 - emissions/ energy use
IV Building the future
Strategic guideline
10. The Bank of Finland raises the expertise and professional competence of its staff.
Annual implementation of personal development plans
- Objective
- Over 80% of plans turn out well
- 12/2017
- 85%
- 12/2018
- 88%
- 12/2019
- 80%
Education level index
- Objective
- > 6.1
- 12/2017
- 6.2
- 12/2018
- 6.3
- 12/2019
- 6.3
Strategic guideline
11. The Bank of Finland cares for the long-term wellbeing of its staff.
Leadership index exceeds external benchmark group result
- Objective
- 2017: ≥ 3.8; 2018: ≥ 3.7; 2019: ≥ 71.4 *Change in personnel survey provider and rating scale.
- 12/2017
- 3.9
- 12/2018
- 3.8
- 12/2019
- 70.8*
Employee satisfaction index exceeds external benchmark group result
- Objective
- 2017: ≥ 3.5; 2019: ≥ 70.6 *Change in personnel survey provider and rating scale.
- 12/2017
- 3.6
- 12/2018
- -
- 12/2019
- 70.9
Proportion of the minority gender relative to the total number of supervisory staff
- Objective
- Rising trend
- 12/2017
- 36%
- 12/2018
- 34%
- 12/2019
- 42%
Sick leave absences
- Objective
- Below 3.5%
- 12/2017
- 2.6%
- 12/2018
- 3.3%
- 12/2019
- 2.4%